This Privacy Policy describes how AGROO ("we", "us", or "our"), located in Koper, Slovenia, collects, uses and protects your personal data when you visit our website or interact with us. We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR).
1. Who We Are
AGROO
Koper, Slovenia
Email: info@agroo.si
Website: agroo.si
AGROO is the data controller responsible for your personal data collected through this website.
2. Data We Collect
- Contact data: name, email address, phone number, company name — submitted via our inquiry form.
- Usage data: IP address, browser type, pages visited, time on page — collected automatically via cookies and analytics tools.
- Communication data: content of messages or inquiries you send us.
- Professional data: company name, country, product category, annual revenue — submitted voluntarily via our contact form.
3. How We Use Your Data
- To respond to your inquiries and provide our services.
- To improve our website and user experience through analytics.
- To measure the effectiveness of our advertising campaigns (with consent).
- To retarget website visitors on LinkedIn, Google and other platforms (with consent).
- To comply with legal obligations.
- To send relevant communications (with your consent).
4. Legal Basis for Processing
- Consent (Article 6(1)(a) GDPR) — for analytics cookies, advertising cookies and retargeting.
- Legitimate interests (Article 6(1)(f) GDPR) — for responding to business inquiries and improving our services.
- Legal obligation (Article 6(1)(c) GDPR) — where required by EU or Slovenian law.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies including Google Analytics 4, Google Tag Manager, LinkedIn Insight Tag and Yandex Metrica. These tools enable us to analyse website traffic, measure advertising performance, and retarget visitors with relevant ads.
All non-essential tracking is activated only after you grant consent via our cookie banner. For full details, please read our Cookie Policy.
We use Google Consent Mode v2 — when you decline cookies, tracking tools operate in a privacy-safe limited mode that does not collect personal data.
6. Google Tag Manager & Analytics
We use Google Tag Manager (GTM-N4HWR6S6) to manage all tracking scripts. Google Analytics 4 collects anonymised usage data only after consent is granted. Google LLC is certified under the EU-U.S. Data Privacy Framework. See Google's Privacy Policy.
7. LinkedIn Insight Tag
We use the LinkedIn Insight Tag to measure conversions from LinkedIn advertising campaigns, retarget professionals who have visited our website, and analyse visitor demographics. Data is processed by LinkedIn Ireland Unlimited Company under their Privacy Policy. You may opt out at: LinkedIn Ad Settings.
8. Yandex Metrica
We use Yandex Metrica for session recording, heatmaps and visitor behaviour analysis. This tool is activated only after analytics consent is granted. Data is processed by Yandex LLC under their Privacy Policy.
9. Data Sharing
We do not sell your personal data. We may share it with:
- Service providers acting as data processors — Google Analytics, Google Tag Manager, LinkedIn, Yandex, Formspree — all bound by data processing agreements.
- Authorities, if required by law.
10. Data Retention
- Inquiry data: retained for up to 3 years.
- Analytics data: retained according to settings in Google Analytics (default: 14 months).
- Cookie consent records: retained for 1 year.
11. Your Rights Under GDPR
- Right of access — request a copy of your personal data.
- Right to rectification — correct inaccurate data.
- Right to erasure — request deletion of your data.
- Right to restriction — limit how we process your data.
- Right to data portability — receive your data in a portable format.
- Right to object — object to processing based on legitimate interests.
- Right to withdraw consent — at any time, without affecting prior processing.
To exercise any of these rights, contact us at info@agroo.si. You also have the right to lodge a complaint with the Slovenian Information Commissioner: www.ip-rs.si.
12. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our website uses HTTPS encryption for all data transmission.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page.
14. Contact
AGROO
Koper, Slovenia
Email: info@agroo.si
agroo.si